On The Duford Home Loan Team, we emphasize friendliness, warmth, and open, honest communication in every loan that we work on. In fact, we have structured our business and our team with the goal of making every single client feel like they're family. Just as you'd expect your family to treat you with compassion, kindness and respect, that's what you should expect when The Duford Home Loan Team is helping you through the loan process. For us, every successful loan is based on communication; from step one, we'll lay it out clearly and precisely. We understand that getting approved for a loan can be stressful, so we do everything in our power to simplify the process and ease your stress.
Starting with the paperwork, we'll ensure that all the 'I's are dotted and the 'T's are crossed -- because clean paperwork means a quicker, smoother approval process. Plus, we'll communicate every action taken on your loan, from start to finish. That means that every single week you'll get a phone call or an e-mail from a member of our team updating you on the status. We carry our dedication to communication through to the other parties involved in your transaction, from the underwriters to the escrow company to your real estate agent and the listing agent, so they always know where your loan is too. And, even if there aren't any new developments, you can expect communication from us letting you know just that.